Shipping policy

Vend Gru Shipping Policy

1. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Delivery times vary based on your location and the shipping option you select at checkout. Estimated delivery times are:
Standard Shipping: [5-7 business days]
Expedited Shipping: [2-4 business days]
Express Shipping: [1-2 business days]

2. Shipping Carriers
We partner with reliable carriers to ensure your order arrives safely and on time.

3. Shipping Destinations
We currently ship to addresses within the United States.
Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses.

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order on our website or through the carrier's tracking page.

5. Shipping Delays
Please note that while we strive to deliver your order within the estimated timeframe, we are not responsible for any delays caused by the shipping carrier, customs, or other factors beyond our control.

6. International Shipping
For international orders, customs, duties, and taxes may apply. These fees are the responsibility of the customer and vary by country. We recommend checking with your local customs office for more information.

7. Missing or Lost Packages
If you have not received your package within the estimated delivery time, please contact us at support@vendgru.com with your order number. We will investigate the issue and work to resolve it as quickly as possible.

8. Damaged Items
If your order arrives damaged, please contact us within 24 hours of receiving your package. Include your order number and photos of the damaged item(s), and we will arrange for a replacement or refund.

9. Returns & Exchanges
Please refer to our [Return Policy] for information on returns, exchanges, and refunds.

10. Contact Information
For any shipping-related inquiries, please contact our customer service team at support@vendgru.com. We are here to assist you!