FAQs

Welcome to Vend Gru's FAQ Section

At Vend Gru, we aim to make your shopping experience smooth and enjoyable. Below are answers to some common questions to assist you.

1. What is Vend Gru?

Vend Gru is a convenient online retail store offering a wide range of products, including personal hygiene items, baby products, snacks, tools, medicine, and tableware.

2. How can I place an order?

Placing an order is simple:

  1. Browse our product categories.
  2. Add your desired items to the cart.
  3. Proceed to checkout and follow the instructions to complete your purchase.

3. What payment methods do you accept?

We accept all major credit and debit cards, as well as popular online payment methods for your convenience.

4. What is your shipping policy?

We offer reliable shipping through trusted carriers. Shipping timelines depend on the option you select at checkout. Vend Gru is not responsible for delays caused by external factors.

5. Can I track my order?

Yes! Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery.

6. What is your return and refund policy?

If you are not satisfied with your purchase, you may return the item within the specified period mentioned in our return policy. Please contact our customer support team for assistance.

7. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via:

8. What should I do if I face any issues with my order?

If you encounter any problems, such as missing items, damaged products, or difficulty placing an order, please contact us immediately.
📧 Email: support@vendgru.com

9. Are my personal details secure?

Absolutely! We prioritize your privacy and use advanced security measures to protect your information. For more details, please review our Privacy Policy.

10. How can I provide feedback or suggestions?

We value your input! Share your feedback or suggestions by contacting us through email or using the feedback form on our website.

Facing Any Issues? Let Us Know!

If you're experiencing any kind of problem, please don’t hesitate to contact us. Our dedicated team is ready to assist you with any concerns to ensure you have a positive shopping experience.

Your satisfaction is our priority! 😊